Terms of Service

Terms of Service

Last Updated: August 2026

Welcome to TOUCHBeauty UK.

These Terms of Service outline the rules and conditions for using our website and purchasing products from TOUCHBeauty. By accessing our website or placing an order, you agree to be bound by these terms.

Please read these terms carefully before using our services.

1. About TOUCHBeauty

This website is operated by TOUCHBeauty.

Throughout the site, the terms “we”, “us”, and “our” refer to TOUCHBeauty.

We provide beauty technology products, including skincare devices, hair care tools, and personal beauty solutions designed to support everyday self-care routines.

2. Website Use

By using our website, you agree that you will:

  • Use the website only for lawful purposes
  • Provide accurate and complete information when placing an order
  • Not misuse, copy, reproduce, or exploit website content without written permission
  • Not attempt to interfere with the security or operation of our website

We reserve the right to restrict access to our website if we believe these terms have been violated.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, and pricing information are accurate.

However:

  • Product colours may vary slightly depending on your screen settings
  • Product images are for illustration purposes and may differ slightly from the final product
  • We reserve the right to update product information, availability, or pricing without prior notice

All products are subject to availability.

4. Orders & Purchase Agreement

When you place an order through our website:

  1. You submit a request to purchase products from TOUCHBeauty
  2. You will receive an order confirmation email
  3. Your order will be reviewed and processed
  4. A shipping confirmation email will be sent once your order has been dispatched

Your order is only accepted once payment has been successfully processed and your order has been confirmed.

We reserve the right to cancel or refuse any order where:

  • Product availability issues occur
  • Payment cannot be verified
  • Incorrect pricing or product information has occurred
  • Fraudulent activity is suspected

If an order is cancelled after payment has been received, a full refund will be issued.

5. Pricing & Payment

All prices displayed on the TOUCHBeauty UK website are shown in British Pounds Sterling (£ GBP).

Prices include applicable taxes unless otherwise stated.

Payment must be completed before your order can be processed.

We accept various secure payment methods, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

For more information, please see our Payment Information page.

6. Shipping & Delivery

We aim to process and deliver your order as quickly as possible.

Delivery times are estimates and may vary depending on location, courier services, holidays, and circumstances outside of our control.

Please refer to our Shipping Policy for detailed delivery information.

7. Returns & Refunds

We want you to be completely satisfied with your TOUCHBeauty purchase.

Returns and refunds are handled according to our Return & Refund Policy.

Please review our return conditions, eligibility requirements, and refund process before submitting a request.

8. Product Use & Safety

TOUCHBeauty products are designed for personal beauty and self-care use.

Please:

  • Follow all product instructions before use
  • Use products only as directed
  • Stop using the product if irritation, discomfort, or an unexpected reaction occurs
  • Keep products away from children unless specifically designed for them

TOUCHBeauty products are not intended to diagnose, treat, cure, or prevent medical conditions.

Individual results may vary depending on usage, skin type, hair condition, and other personal factors.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Images
  • Product designs
  • Text
  • Graphics
  • Website layouts

are owned by or licensed to TOUCHBeauty.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

10. Promotions & Discount Codes

From time to time, TOUCHBeauty may offer promotions, discounts, or special offers.

Promotional terms may include:

  • Specific validity periods
  • Minimum purchase requirements
  • Product exclusions
  • Usage restrictions

Unless stated otherwise:

  • Discount codes cannot be exchanged for cash
  • Only one promotional code may be used per order
  • Promotions cannot be applied retrospectively

11. Limitation of Liability

To the fullest extent permitted by law, TOUCHBeauty is not responsible for:

  • Losses caused by circumstances beyond our reasonable control
  • Indirect or consequential losses
  • Incorrect use of products
  • Damage caused by failure to follow product instructions

Nothing in these Terms affects your statutory rights as a consumer under UK law.

12. Privacy

Your privacy is important to us.

Any personal information collected through our website will be handled according to our Privacy Policy.

By using our website, you acknowledge and agree to our collection and use of information as described in our Privacy Policy.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, policies, or legal requirements.

The latest version will always be available on this page.

Your continued use of our website after updates means you accept the revised terms.

14. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@touchbeauty.com

We aim to respond within 1–2 business days.

Thank you for choosing TOUCHBeauty.

Designed with technology. Created for everyday beauty.